Return & Exchange Policy

We take pride in offering high-quality luxury products. If you’re not completely satisfied with your purchase, please review our policy below:

Returns & Exchanges

  • Eligibility: Items must be unused, unopened, and in their original packaging.
  • Timeframe: Returns or exchanges must be requested within 7 days of delivery.
  • Non-Returnable Items: Due to hygiene and safety reasons, we cannot accept returns on bath salts, skincare products, bonnets ,or any custom/personalized orders.

Damaged or Defective Items

  • If your order arrives damaged or defective, please email us at 
  • Shopaphrodisiacdesign@gmail.com 48 hours of delivery with photos of the item and packaging. We will happily replace the item or issue a store credit.

Refunds & Store Credit

  • Approved returns will be refunded via original payment method or store credit, excluding shipping costs.
  • Refunds may take 5-7 business days to process.

How to Start a Return

  1. Email Shopaphrodisiacdesign@gmail.com  with your order number and reason for return.
  2. Wait for return approval and instructions.
  3. Ship the item back using a trackable shipping service (customer is responsible for return shipping costs unless the item is defective).