Privacy Policy

1. Information We Collect

  • We collect personal information such as name, email, shipping address, and payment details to fulfill orders.
  • Non-personal data (e.g., website analytics) is collected to improve user experience.

2. How We Use Your Information

  • To process and deliver your orders.
  • To send promotional emails .
  • To improve our website and customer service.

    4. Product Quality & Safety

    • All products are crafted with high-quality materials and ingredients.
    • Customers should review ingredient lists for allergies before use.
    • We are not responsible for allergic reactions or misuse of products.
  • Cancellation Policy – Aphrodisiac Designs

    1. Order Cancellations

    • Orders can be canceled within 24 hours of purchase for a full refund.
    • After 24 hours, orders cannot be canceled as processing and production begin immediately.

    2. Custom & Bulk Order Cancellations

    • Custom and bulk orders require a non-refundable deposit.
    • Cancellations within 48 hours of placing a custom or bulk order may receive a partial refund (minus the deposit).
    • After 48 hours, no cancellations or refunds will be issued.

    3. Event-Based Orders

    • Orders placed for events (wedding favors, vendor events, corporate gifts) are non-refundable after payment.
    • If an event is canceled, we may offer store credit on a case-by-case basis.

    4. Subscription or Pre-Order Cancellations

    • If you have a subscription or pre-order with us, cancellations must be made at least 7 days before the next billing cycle to avoid charges.
    • Pre-orders are final once the order processing begins.

    5. How to Request a Cancellation

    • Email us at shopaphrodisiacdesign.com with your order number and cancellation request.
    • Refunds (if applicable) will be processed within 5-7 business days.